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Cyber hackers and the importance of MFA while working remotely

By Lisa King
Underwriting Manager

Many of us look set to continue working from home for the foreseeable future. With remote working set to become the “new normal” for many, it's important to make sure our systems are safe and secure.

There is a new vulnerability that hackers are capitalising on – unsecure remote access. When offices closed in response to the Covid-19 pandemic, few of us realised we would be working from home for months - or for some of us, forever, and so businesses had to act quickly to ensure all employees could access systems remotely. Looking back in hindsight, however, many are being forced to question whether they implemented a secure enough protocol.

There are two main ways businesses have set up remote access:

Remote Desktop Protocol (RDP)

This allows employees to access the desktop of work computers at home, giving remote users complete control of their entire computers. The connection is visible as Port 3389 to anyone looking at the external perimeter of network over the internet. Hence, it is easy for hackers to locate and attack these points of entry. Hackers normally do this through the use of scanning malware that looks out for these open ports.

Virtual Private Network (VPN)

This is a secure connection between the user and the internet. All data traffic is routed through an encrypted virtual tunnel by disguising IP addresses, making user locations invisible to everyone. This makes it secure against external attacks. It must be remembered that VPNs are like any other software, and so they must be patched to ensure they are not subject to vulnerabilities.

Multi-Factor Authentication

VPNs are undoubtedly the more secure way to set up remote access. However, it is still important to secure your VPNs with Multi-Factor Authentication (MFA).

If someone gets hold of your username and password, it is easy to get into your account. Sometimes a brute force attack may be used where a computer-generated programme attempts to guess your password by trying millions of options.

When hackers compromise your network, they can gain visibility of your VPN. MFA is an additional layer of security for logging in.

Methods of MFA that are secure include:

o Chip and pin
o Authenticator apps
o Fingerprint scans
o Device certificates

According to Microsoft, MFA can block 99.9% of compromised account attacks. Therefore, we recommend all businesses have this risk control in place immediately.

For more on cyber security and other risk management tips, visit www.QBEeurope.com/resilience

Your Contact

Your Contact

Lisa King

Lisa King

Underwriting Manager

Lisa.King@ca.qbe.com