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QBE Canada
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QBE is committed to providing you with professional and efficient service. However, if we do not deliver to these high standards of service or if we make a mistake, we want to know. We will investigate your complaint and try to resolve the issue as quickly as possible.

To make a complaint, please email Jamie Thompson, Director Of Canada, or write to us at:

QBE Canada
Bay Adelaide Centre
333 Bay Street, Suite 520
Toronto, Ontario
M5H 2R2
Canada

To help us resolve your concerns efficiently, we ask that you provide us with as much information as possible, including:

  • Your full name, address and contact information
  • The details of your complaint
  • Reference numbers, including policy or claims numbers found on your insurance documentation
  • The type of insurance that your complaint relates to

We will work with you to resolve your complaint to your satisfaction as quickly as possible.